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    Return items to ConceptWrapping

    Would you rather return or exchange the item you ordered? Read more about returning and exchanging your order to ConceptWrapping here. A right of withdrawal of 14 days applies to all items from our webshop.

    This is how it works:

    You have the right to return all bought items to ConceptWrapping within 14 days without giving any reason. This period starts on the day on which you receive your order.

    You can return your order, or parts thereof, by sending an e-mail to info@ConceptWrapping.nl. Once you have done that, you have 14 days to return your order to us.

    The address you use for returns is:
    Het Laar 3B
    5735 RC Aarle-Rixtel
    The Netherlands

    Pay attention! All returns must first be notified by e-mail and provided with the confirmation that ConceptWrapping sends back.

    We can only return items that are unused and returned in the original packaging. You will be credited the full order amount excluding shipping costs for all correctly returned items. The costs for sending the returns are for your account. We advise you to keep the shipping slip with track & trace code.

    As soon as we receive the returns within the set period, we will check them. If the return shipment meets the set conditions, the purchase amount of the returned items will be refunded to your bank account within 14 days. You are not charged for this payment.